Terms and Conditions
Terms and Conditions
Effective Date: 4/10/2025
- Introduction
Welcome to East By Tea Company. By accessing and using our website, you agree to comply with these Terms and Conditions.
- Eligibility
To use our services, you must be at least 18 years old or have permission from a legal guardian.
- Orders and Payments
– All prices listed on our website are in US Dollars and subject to change without notice.
– Payments must be made through approved payment methods.
– We reserve the right to cancel any order due to fraud or pricing errors.
- Shipping and Delivery
– Delivery times are estimates and may vary based on location and other factors.
– We are not responsible for delays caused by external factors such as weather or courier issues.
- Returns and Refunds
Refer to our Returns and Refund Policy for details on refunds, exchanges, and eligibility requirements.
- User Accounts
– You are responsible for maintaining the confidentiality of your login details.
– We reserve the right to suspend or terminate accounts that engage in fraudulent or harmful activities.
- Intellectual Property
– All content on our website, including logos, text, and images, is owned by East Bay Tea Company and protected by copyright laws.
– You may not use our materials without written permission.
- Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
- Governing Law
These Terms and Conditions are governed by the laws of North Carolina, United States.
- Changes to Terms
We may update these Terms at any time. Changes will be posted on our website.
- Contact Information
For any questions, reach out to us at support@eastbayteacompany.com
