Privacy Policy

Privacy Policy

Effective Date: 4/10/2025

  1. Introduction

Welcome to East Bay Tea Company. Protecting your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website or make a purchase.

  1. Information We Collect

We may collect the following types of information:

– Personal Information: Name, email address, phone number, billing/shipping address.

– Payment Information: Credit/debit card details processed securely by third-party payment providers.

– Browsing Information: IP address, device information, and website activity.

– Cookies: Data stored on your browser to enhance your shopping experience.

  1. How We Use Your Information

We use the collected data for the following purposes:

– To process and fulfill orders.

– To communicate with you regarding purchases or customer service.

– To improve our website and services.

– To comply with legal obligations.

  1. Sharing Your Information

We do not sell your personal data. However, we may share data with trusted third parties, such as:

– Payment processors.

– Shipping carriers.

– Marketing and analytics providers.

– Legal authorities when required by law.

  1. Data Security

We implement security measures to protect your information. However, no online transaction is 100% secure, and we encourage you to protect your login credentials.

  1. Your Rights

Depending on your location, you may have rights over your personal data, including:

– Requesting access or deletion of your data.

– Opting out of marketing communications.

– Managing cookie preferences.

  1. Changes to This Policy

We may update this policy from time to time. Changes will be posted on our website.

  1. Contact Us

For any privacy-related questions, contact us at ar@eastbayteacompany.com